In our local context synergistic union of purpose and closeness with our people trace a new relationship between local institutions and citizens.
The strategic role of the municipality requires process modernization and reorganization, but also cultural and professional, needed to adapt the tools and resources to the new administrative system that will, step by step but without fail, have as its objective the simplification of procedures and administrative practices.
Therefore every effort should be aimed at reducing congestion on the activities of the government thus freeing resources to be used for a policy of continuous improvement through the use of tools such as quality certification , self-evaluation and performance measurement and results , allowing the operating structure to verify independently the quality and timeliness of services provided.
Will then be operational tools for measuring customer satisfaction with the periodic distribution of questionnaires for the evaluation of services by citizens and plan actions of comparative statistics with other institutions of similar demographic and territorial characteristics.
will arrange for the dematerialisation of paper files and the subsequent exclusive use of computer storage media for storing data, creating digital archives of , with the gradual reduction in the use Paper manufacturing administrative documents and the possible introduction of the PEC (certified mail) for their shipment.
We will implement a development project or membership of a regional level, provincial or national level to share technology tools that improve efficiency in the operational structure and it is expected plans for professional training continue to allow an ever-increasing acquisition and improvement of technical knowledge and legal administrative tasks.
We will finalize the actual use of portal poliscomuneamico.net Clusone which has already signed for years, for the provision of online services by allowing citizens to obtain certificates and documents are legally recognized even distance.
will be given the opportunity to submit complaints to login (DIA) telematics technical department directly.
This will gradually speeding up and streamlining of municipal bureaucracy, bringing considerable benefits for citizens.
Of particular importance for the population will have a clear picture on the management of "Integrated Water Cycle" (water / sewer / treatment) by highlighting it as an essential service and therefore of the highest interest for administrators ; local
view of the new management of the service by Uniacque spa. and the likely shift to the users of the branches and headquarters (Currently in Rovetta) in an average area of \u200b\u200bVal Seriana, efforts will be in collaboration with the other municipalities of the plateau and the serious auction to maintain and strengthen its operational head office and branches detached to the users in our country, considering that in our view a necessary service and a right.
Essential will also be in complete readiness to cooperate with all companies that provide services to citizens is their primary or secondary importance in order to minimize service disruptions and improve the service provided.
The municipality will have an information campaign on its activities, managing optimally -line publication of the register praetorian with the collection of all the deliberations and thereby ensure maximum transparency of decisions.
Meetings of the council be filmed and broadcast live on local web portal, through the installation of a web-cam in the council chamber.
service will be fully functioning municipal newsletter, with a constant update to members by the Mayor and Aldermen on its work in order to ensure transparency and information to citizens.
The creation of a "point Friend " computer will guide the city in solving problems and will send alerts with instant response from the service operator.
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